Customer Testimonials
"Thank you so much for the help and attention you have given our district. Your customer service is second to none!"
Dr. Becky Gallagher
Assistant Superintendent of School Improvement
Pleasant Hill R-III School District, Missouri
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“We are very pleased with the AppliTrack system, by General ASP. It is very user friendly, and the functions are easily managed, and customized. Thanks to the team at General ASP and the useful training (webinars) and customer service, our transition to the system in March (2008) was completed with very few problems. During these challenging times of budget restraints, the AppliTrack system is affordable and exactly what we were looking for in our Human Resource Department to manage our application process for the Olathe School District."
Mark T. O'Dell
Director of Certified Personnel
Olathe District Schools, Olathe, KS
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We try very hard to provide the best service in the industry. The following e-mails are just a small sample of the e-mails that AppliTrack's Support Team has received since April 10, 2009:
"I was impressed when you responded to my fax so quickly. Thanks very much. I'll check things out and will get back to you if I need anything else. Thanks for your input, also."
"Thank you very much. Wow, you guys thought of everything. This program still amazes me and I love it more and more everyday, especially when I learn to do more with it (and always pointed out to me with courtesy and kindness.) Thank you again."
"I must say, your group is amazing! I have never had such accurate, speedy service! Thank you so much!"
"I just wanted to express our sincere satisfaction with the AppliTrack online application system through General ASP. We implemented the new system in January 2009 and have been EXTREMELY satisfied in many ways.
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This is our third online application system that I personally have configured for our school district and it is FANTASTIC! The implementation process was easy and very user friendly. We LOVE the fact that each application is modifiable to our specific needs. What is even more AWESOME is how willing the General ASP staff has been in creating additional modification requests AND without additional charges to us. They are open to our requests and respond quickly to our needs.
We have also received feedback from our Administrators who are already utilizing the system. One Administrator is quoted as saying, 'This program is GREAT! MUCH better! Thank you!' All of the feedback was have received is positive and favorable. The administrators are relieved that the system is so much easier to use and comprehend.
I, for one, have had nothing but WONDERFUL dealings with the system and the General ASP staff. Matt Barclay has especially taken good care of our District and has been a joy to work with. We are pleased beyond belief and our stress levels have gone down. The system's functions alow us to concentrate on other office priorities, as we have less to worry about with the system.
Thank you General ASP for creating a system that is user friendly, modifiable, and so very easy to use. Even greater appreciation goes out to your AMAZING staff! I would recommend AppliTrack to anyone!"
Debra Baker, Human Resources
Fountain-Fort Carson School District #8
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Below are just a few of the e-mails that were sent to our Support Center between December 12-17, 2008.
"It's amazing how quickly you respond to our problems and are able to clarify things so well. Thank you for your help. Thank you again - have a wonderful weekend!"
"Thanks for the quick follow up. General ASP is ALWAYS very responsive and that is greatly appreciated."
"Thanks for the quick response!"
"WOW - what a quick response! Thanks so much! I appreciate that!"
"Looks great! Thanks for the speedy response."
"WOW that was fast! Thanks a lot!"
"Thank you for always improving your site!"
"Looks great. Thanks for the quick response."
"Thanks for the update. It looks great. I appreciate your responsiveness!"
"Thanks for addressing the issue so quickly, and I really appreciated your phone call."
With respect to the privacy of the sender, names are not included with each quote above. Rest assured knowing that there IS a person behind each and every one of these e-mails. As always, you are encouraged to contact any one of our nearly 900 users to confirm that our Customer Support is world-class.
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“I contacted General ASP because I was unhappy with the applicant tracking system I was using. I was unhappy with the customer service and with the tech support. When I called and asked about these factors, I was assured AppliTrack would serve the functions I felt were missing and I would always have great tech support. Keith came to my office to show me a demo and worked through every question that I had concerns with. Not only were all my questions answered, I even realized we were saving a ton of money for a system that had all the work done for us (educators). After we purchased the system, I have had several emails from the general support staff checking on how we are doing. Any question that I have had has been answered within a day. Free webinars have also allowed me and my recruitment teams to navigate through the system with ease. General ASP is a wonderful company to work with and their AppliTrack system is just as great to work with to serve all your recruitment needs.”
Angela Brooks
Director of Team Recruitment
Perspectives Charter Schools, Chicago
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“Being fiscally responsible is of utmost importance to school districts. AppliTrack allows us to decrease our paper usage, the amount of money spent on postage, and the personnel hours dedicated to managing our applicant pools."
Stephen Bohrer, Ph.D.
Superintendent
Holyoke School District Re-1J, Colorado
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"I just had to drop you a line to tell you how much we LOVE your AppliTrack online job application and applicant tracking system! We've been using it since January 30, 2008 an it has streamlined our hiring process so tremendously.
When I first saw the demo with our sales rep, Marv Feinberg, I was very impressed with the capabilities of the program. I had been looking at various online job application and applicant tracking systems, and many of them were way too complicated, too cumbersome and too pricey for our needs. Because school districts and park districts are rather similar in their job application needs, I knew that with just minor tweaking, this product would work well for us. The system was so easy to set up, I had it online and operational within one day of making the purchase. Within the first five months of using AppliTrack, we've received 580 applications online. And the best part is, I no longer have to handle them all; I simply route them to the hiring supervisors!
One thing I really wasn't expecting was the resoundlingly positive feedback I've gotten from our staff on using your system. Once they saw that they could get open positions posted immediatley, share applications among each other, e-mail applicants for interviews, and download applicant data right into our new hir form, they were hooked!
I resoundingly recommend AppliTrack to anyone who is looking for a user-friendly yet powerful online job application and applicant tracking software solution to make their hiring process more efficient and less costly. It is serving the Arlington Heights Park Distritc very well and has truly made my job-at least in this area-so much easier!
Nancy Aldrich, MA, CPRP
Superintendent of Human Resources
Arlington Heights Park District, Illinois
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"Even though we have only been using your system for two years, I just wanted to let you know how much your application program has eased my job as a personnel secretary. The following are just a few ways your system has helped me:
1. Reduction in the piles of applications on my desk.
2. Routing applications directly to those individuals (Principals or Supervisors) who will be reviewing the applications and interviewing the applicants.
3. Less copying of applications to multiple principals (saving paper).
4. So easy to refer propective applicants to our website rather than having them send paperwork in the mail.
Keep up the good work!"
Stephen P. Burke and Barbara Prohowich
Millville Board of Education, New Jersey
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"I wanted to extend a big thank-you to you. Our training was very well-paced, informative, and covered so many aspects of the AppliTrack system.
I had many people from our training stop me to tell me how excited they were about the system and its features-and how much time it will save them down the road in hiring!
We're very excited to utilize AppliTrack and just as excited to work with the great staff at General ASP, who go out of their way to serve their customers!"
Leslie Kole
Human Resources Supervisor
Ottawa Area Intermediate School Distict, Michigan
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"I wanted to tell you that we have been very satisfied with the AppliTrack system. The ability to have all resumes and extensive background information sent to all administrators at one time has greatly improved our recruiting process. One of our recent successes in using the system was recruiting a physics teacher. As you know, the market for those positions is very difficult. We had a supervisor go on the system at 6:00 AM and he found a candidate who just filed her application the night before at 11:00 PM. We arranged for an interview the next day, checked references, and hired the candidate. I am certain that if we had to wait for a hard copy application, the candidate would already been hired. Instant access to available candidates has proved to be a positive feature of your system."
Bob Weakley
Director of Human Resources
Morris Hills Regional District, New Jersey
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“AppliTrack was up-and-running in our District the day after we purchased it. Our staff appreciates how easy AppliTrack is to use-right out of the box. As Director of Technology, I appreciate the customization features and the fact that it is 100% maintenance free.”
Ted Koutavas
Director of Technology
Rich Township High School District 227, Illinois