| Hours per Day: | 8 | FTE: | 1.0 |
| Days per Year: | 260 | Reports to: | Chief Information Officer |
| Pay Level: | AUX/TECH 05 | Pay Rate: | $38.20-$42.44 per hour |
| How to Apply: | External and internal candidates can apply online at www.westminsterpublicschools.org by 4pm of the closing date. For all current District employees, please submit an online Internal Application along with an updated resume by 4pm of the closing date. Incomplete applications or resumes received in lieu of applications will not be considered. |
| Selection Process: | Applications will be reviewed and selected candidates will be interviewed. Due to a high volume of applications received, candidates will only be contacted if selected for an interview. Additional testing may be conducted. Post-offer background screenings are required. |
| Job Purpose: |
Ensure every child reaches their full potential
By
Administering and supporting technology systems for the District while sustaining a high level of customer service. |
| Qualifications: |
| Education & Experience: | - Bachelor's degree preferred.
- More than three years of experience in PC troubleshooting and Network troubleshooting preferred.
- Certifications in computer hardware and/or software support preferred.
|
| Knowledge, Skills & Abilities: | - Operating knowledge of personal computers and peripherals.
- Operating knowledge with Microsoft Office and other software productivity applications.
- Experience with Windows, Apple, and Macintosh operating systems.
- Operating knowledge of email systems.
- Knowledge and ability to provide support for network operating systems.
- English language skills, bilingual desired.
- Basic mathematical skills.
- Personal computer and keyboarding skills.
- Good written and verbal communication skills with the ability to effectively communicate and interact with all levels of personnel in a positive and cooperative manner.
- Ability to communicate, interact and work effectively and cooperatively with people from diverse ethnic and educational backgrounds.
- Ability to read, understand and interpret policies and procedures, laws, rules and instructions.
- Ability to write routine reports and correspondence.
- Ability to manage multiple priorities.
- Ability to pass various pre-employment background screenings.
- Ability to promote and follow Board of Education policies, building and department procedures.
|
| Certifications, Licenses, Registrations: | - Certifications in computer hardware and/or software support preferred.
|
| Essential Duties and Responsibilities: |
- Maintain communications by:
- Meeting with supervisor and/or District staff, e.g., vendors, District needs.
- Being accessible via District communication devices.
- Assessing, prioritizing and managing Help Desk tickets.
- Provide network support by:
- Installing and supporting Local Area Network (LAN)/Wide Area Network (WAN) equipment.
- Testing for server hardware and software application compatibility.
- Setting up and administering remote access.
- Testing and deploying new desktop operating systems.
- Troubleshooting and supporting network cabling.
- Implementing network management tools.
- Planning and implementing assigned software and hardware upgrade projects.
- Provide wireless support by:
- Installing and maintaining wireless network, access points, and/or central controllers.
- Administering wireless security.
- Planning and implementing assigned software and hardware upgrade projects.
- Provide desktop and mobile device support by:
- Acting as second level support.
- Creating and managing computer images in a complex network with multiple software applications.
- Troubleshooting and administrating many software applications used across the organization.
- Implementing large scale equipment replacement cycles.
- Planning and implementing assigned software and hardware upgrade projects.
- Provide server support by:
- Assessing requirements for server applications.
- Installing server applications.
- Planning and implementing assigned software and hardware upgrade projects.
- Provide services to the District by:
- Ensuring completed tasks meet District standards.
- Performing other tasks as assigned.
- Maintain a high level of professionalism and confidentiality of any information regarding students, personnel and all job-related matters.
|
Physical Requirements and Working Conditions:
The physical demands, work environment factors and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. |
| Physical Activities (amount of time): |
| Stand | Under 1/3 | Stoop, kneel, crouch or crawl | 1/3 to 2/3 |
| Walk | Under 1/3 | Talk | Over 2/3 |
| Sit | 1/3 to 2/3 | Hear | 1/3 to 2/3 |
| Use hands to finger, handle or feed | Over 2/3 | Taste | None |
| Reach with hands and arms | Under 1/3 | Smell | Under 1/3 |
| Climb or balance | Under 1/3 | | | | |
| Weight & Force Demands (amount of time): |
| Up to 10 pounds | Over 2/3 | Up to 100 pounds | Under 1/3 |
| Up to 25 pounds | Under 1/3 | More than 100 pounds | Under 1/3 |
| Up to 50 pounds | Under 1/3 | | | | |
| Mental Functions (amount of time): |
| Compare | Over 2/3 | Compute | 1/3 to 2/3 |
| Analyze | Over 2/3 | Synthesize | Over 2/3 |
| Communicate | Over 2/3 | Evaluate | Over 2/3 |
| Copy | Over 2/3 | Interpersonal Skills | Over 2/3 |
| Coordinate | Over 2/3 | Compile | Over 2/3 |
| Instruct | 1/3 to 2/3 | Negotiate | 1/3 to 2/3 |
| Work Environment (amount of time): |
| Wet or humid conditions (non-weather) | Under 1/3 | Extreme cold (non-weather) | None |
| Work near moving mechanical parts | 1/3 to 2/3 | Extreme heat (non-weather) | None |
| Work in high, precarious places | 1/3 to 2/3 | Risk of electrical shock | Over 2/3 |
| Fumes or airborne particles | Under 1/3 | Work with explosives | None |
| Toxic or caustic chemicals | None | Risk of radiation | Under 1/3 |
| Outdoor weather conditions | 1/3 to 2/3 | Vibration | None |
| Vision Demands (items listed are required): |
| Close vision (clear vision at 20" or less) |
| Distance vision (clear vision at 20' or more) |
| Color vision (ability to identify and distinguish colors) |
| Peripheral vision |
| Depth perception |
| Ability to adjust focus |
| Noise Level (exposure level): |
| Moderate |
| Westminster Public Schools is an Equal Opportunity Employer. District policy prohibits discrimination against any applicant on the basis of race, color, creed, religion, national origin, ancestry, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, veteran status, age, or disability, or other legally protected characteristics. Westminster Public Schools is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation or to address matters of discrimination, please contact the Chief of Staff, 6933 Raleigh Street, Westminster, CO 80030, phone: (303) 428-3511, email: CivilPrograms@wps.org. Although the position is based at a school/department, the employer is Westminster Public Schools. |
