Open Positions for Arizona Center for Nature Conservation (DBA Phoenix Zoo)

Openings as of 10/16/2019

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Openings as of 10/16/2019

  • Park Ranger (Part-Time) JobID: 1599
  • Position Type:
      Park Rangers/Part-Time

  • Date Posted:

  • Location:
      Phoenix, Arizona - Phoenix Zoo

  • Closing Date:

    Arizona Center for Nature Conservation
    Phoenix Zoo
    Job Description
    Job Title: Park Ranger
    Department: Park Rangers
    Supervisor: Chief Park Ranger
    Supervises: None
    FLSA Status: Part Time, Regular, Non-Exempt
    Class Code: A13
    General Statement:                 
    Park Rangers provide exceptional customer, safety, and security services to our Zoo guests, ACNC staff and volunteers, vendors, animal collection, and grounds and facilities. 
    This position regularly patrols Zoo grounds and is responsible for performing daily safety checks, providing first aid, reuniting lost guests with appropriate parties, resolving guest issues, providing escorts, and answering guest questions. This position also responds to emergency situations and provides crowd control and additional security support to special events and group functions.  Park Rangers must be able to conduct thorough investigations including writing up detailed and complete incident and accident reports. Finally, this position must be able to assist in the management of the parking lot. 
    Essential Duties:                                 
    1. Provides quality guest service to both internal and external guests by maintaining a WILD (friendly, helpful, positive and professional) working attitude and appearance. 
    2. Patrols Zoo grounds on foot, cart, or bicycle and surveils the area to ensure safety and security of guests, staff, volunteers, vendors, animal collection and facilities.
    3. Answers guests’ questions, investigates suspicious activities or unsafe conditions, and enforces Zoo rules. 
    4. Maintains records according to established policies and procedures.
    5. Responds to reports of missing guests and reunites guests with appropriate parties.
    6. Provides security escorts, transports guests during emergencies, renders first aid, and/or calls for emergency medical assistance when needed.
    7. Assists guests with stalled vehicles or flat tires and provides traffic controls of grounds, parking lot and overflow areas. 
    8. Collects, transports, and deposits currency; maintains related records.
    9. Responds to Code Blue or Code Red calls in accordance with escaped animal procedures.  Provides crowd control and public communication, thus ensuring the safety and wellbeing of Zoo staff and guests. If Code Red Team certified, utilizes firearms according to Code Red Team standards.
    10. Responds to and takes command at scene of accidents, public disturbances, or other emergency situations at the Zoo; documents such occurrences. 
    11. Conducts thorough investigations including writing up detailed and complete incident and accident reports (including photographic documentation), other assigned reports, and daily activity checklists within the prescribed timeframe.
    12. Provides additional security support for special events and group functions.
    13. Responsible for parking lot security; assists in managing the parking lots of the Phoenix Zoo, ASU/Phoenix Municipal Stadium, and Salt River Project as needed.
    14. Learns about our animal collection and disseminates this information to our guests in the form of impromptu talks.
    This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.  Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs, or technological developments.)
    1. High school diploma or equivalent required.
    2. Current possession of, or ability to earn, standard first-aid certificate and CPR certification.
    3. Previous security experience preferred.
    4. Working knowledge of Microsoft Office applications.
    5. Strong verbal, written, and interpersonal communication skills; ability to communicate effectively with guests and staff.
    6. Availability to work flexible hours including nights, weekends, and holidays.
    7. Ability to use, or learn to use, firearms.
    8. Ability to work outdoors in extreme weather conditions.
    9. Ability to lift 30 lbs. and stand and walk for long periods of time.
    10. Ability to take inoculation for Hepatitis B.
    11. Possession of valid driver license.
    12. Ability to pass pre-employment background and DMV check, drug test, and annual TB test.

Postings current as of 10/16/2019 2:04:59 AM CST.

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